All of our services are currently based at the Royal National Hospital for Rheumatic Diseases (RNHRD), which is a specialist rehabilitation hospital located in the city centre of Bath. In 2015, we joined together with the larger hospital in Bath and are now part of the Royal United Hospitals Bath NHS Foundation Trust.
CRPS/ Complex Cancer Late Effects Team
Royal National Hospital for Rheumatic Diseases
Upper Borough Walls
Bath BA1 1RL
Tel: 01225 473462
Our services will be relocating in Autumn 2019 – for more information on the proposal for the future, please visit the RUH website http://www.ruh.nhs.uk/painrelocation
Travelling by Car
We recommend that you use public transport to reach us wherever possible, as we do not have a car park at the hospital. If you are driving within Bath, then please be aware that the city centre has a one-way traffic system and bus lane restrictions are in operation near to the hospital between 10am and 6pm every day (including weekends).
The nearest long-stay car park is Charlotte Street, which is approximately 10 minutes’ walk from us. All-day parking costs approximately £8.50. There are three Park and Ride services (Newbridge, Lansdown, and Odd Down) – all of these provide a route into the city centre every 15 minutes, with a bus journey time of just 10 minutes. Parking is free and a return bus fare costs approximately £3.30.
For more information on parking and charges, please check the local council website www.bathnes.gov.uk/services/parking-and-travel
Travelling by Bus
First Bus and Faresaver operate regular routes into the city centre from most places in the local Bath, Bristol and Wiltshire areas. For up to date timetable information, please check their websites – www.firstgroup.com/bristol-bath-and-west; http://www.faresaver.co.uk
Travelling by Train
The nearest railway station is Bath Spa, which is approximately 15 minutes’ walk from us. It is on the main line from Bristol to London Paddington, with regular services throughout the day. Other direct services run from Cardiff to Portsmouth. Taxis are available from outside the station. For timetable information, please check the National Rail Enquiries website – www.nationalrail.co.uk
We hold limited personal information for registered account users – this is necessary to set up and maintain user website accounts. The administrative team member responsible for the website will only use this information to contact registered users about important website updates or to help with any technical issues. Our website is hosted by the external company who developed it for us and data is securely stored through their servers.
We collect anonymous data via Google Analytics in order to help us to review how the website is being used. This is important to help us to evaluate the service we provide and to look at how we might wish to develop the website in the future. We may use this data to report statistics such as how many people are using the website, which sections are popular or those that are not used so regularly, what general type of device people use (e.g. computer, tablet or mobile phone), and how long on average people spend on the website. These statistics may be published as part of conference posters or reports in the future, but they will always remain anonymised. Google Analytics provides us with a unique identifier for each website user, which means that we can’t identify who you are.
We may also contact registered account holders occasionally by email to take part in questionnaires about their experience of using the website. Again, this will be done anonymously and registered users can choose whether or not they wish to be offered the opportunity to receive these questionnaires.
The Royal United Hospitals Bath NHS Foundation Trust has produced a general privacy notice for patients, which summarises the types of personal and confidential information we hold and the reasons why. This covers all aspects of our hospital records and systems, rather than specifically what we do for the website, but it can be viewed by using the link http://www.ruh.nhs.uk/privacy/index.asp?menu_id=new