We have moved! Our address details are listed below.
Our services are now based at the Royal National Hospital for Rheumatic Diseases (the new RNHRD & Brownsword Therapies Centre), which is located on the main Royal United Hospital site in Bath. We are part of the Royal United Hospitals Bath NHS Foundation Trust.
CRPS/ Complex Cancer Late Effects Team
RNHRD & Brownsword Therapies Centre
Royal United Hospital
Bath BA1 3NG
Tel: 01225 821127
The team and the service that we provide remain the same, it is only our location that has changed.
For more information on the future of the RNHRD, please visit the RUH website: https://www.ruh.nhs.uk/relocatingservices
Travelling by Car
Parking is available at the Royal United Hospital – charges are £2 for up to 1 hour, £3 for up to 2 hours, £4 for up to 4 hours, £6 for over 4 hours.
Park and Ride: Service 42 from Odd Down Park and Ride site to the Royal United Hospital and runs every 30 minutes from 6.30am to 8pm Monday to Friday. This service operates every 30 minutes between 7am and 5pm . The journey from Odd Down Park & Ride site to the RUH takes approximately 20 minutes.
Travelling by Bus
First Bus services 3a and 4 operate from Bath city centre approximately every 10 minutes and stop directly in the hospital grounds. The journey time is approximately 15 minutes. For up to date timetable information, please check their websites – www.firstgroup.com/bristol-bath-and-west
Travelling by Train
The nearest railway station is Bath Spa. It is on the main line from Bristol to London Paddington, with regular services throughout the day. Other direct services run from Cardiff to Portsmouth. Taxis are available from outside the station. For timetable information, please check the National Rail Enquiries website – www.nationalrail.co.uk
We hold limited personal information for registered account users – this is necessary to set up and maintain user website accounts. The administrative team member responsible for the website will only use this information to contact registered users about important website updates or to help with any technical issues. Our website is hosted by the external company who developed it for us and data is securely stored through their servers.
We collect anonymous data via Google Analytics in order to help us to review how the website is being used. This is important to help us to evaluate the service we provide and to look at how we might wish to develop the website in the future. We may use this data to report statistics such as how many people are using the website, which sections are popular or those that are not used so regularly, what general type of device people use (e.g. computer, tablet or mobile phone), and how long on average people spend on the website. These statistics may be published as part of conference posters or reports in the future, but they will always remain anonymised. Google Analytics provides us with a unique identifier for each website user, which means that we can’t identify who you are.
We may also contact registered account holders occasionally by email to take part in questionnaires about their experience of using the website. Again, this will be done anonymously and registered users can choose whether or not they wish to be offered the opportunity to receive these questionnaires.
The Royal United Hospitals Bath NHS Foundation Trust has produced a general privacy notice for patients, which summarises the types of personal and confidential information we hold and the reasons why. This covers all aspects of our hospital records and systems, rather than specifically what we do for the website, but it can be viewed by using the link http://www.ruh.nhs.uk/privacy/index.asp?menu_id=new